Page 9 - Tennessee 811 Magazine 2018 Issue 2

I
D I (1 Yo u Kn ow -
I I I
THANIIIIHICN. LLG
Communlcatlon 7* 8°»
' th K 9 '
N5 e ey' BOARDWALK
am. Marv:
mm one eall's bcgmnmg In Roehesrer, NY In 1959 nnnl
today, the neeol lo eall bcium d|ggmg has beeome lnmly
I l entrenched nlszlrly nvcrywl\cx£ Alway~, lhe finl ~tv:p
h for exenvaloxs lo eonlnel lhe one eall cnntu anol glvc o

Infunnzluun about then proposed exeavauon pmlcct. Wlml PWEUNE PA RTNERS

l1appcn~ nnxt, anol how mun, olelennlne. lhe sneeess of the

m~t of (112 proeess and wlmlhcr |t rcsulls In a solely mmplnlud

exeavallon Committed to operating Pipeline Assets
‘ in a safe. reliable and compliant manner

n a loeal ama, an cxcavatux snnply make. n loeal enll lo the . . .

opcratux oleslgnaleol to eeeelve (hm: call~ when "one call” and P'°V|d|"9 ‘he l"9l_‘e5‘ le"el °l
began cuvnnng large axeas, exeavalors wnm mluctanl lo C“5‘°'"e' 59'V'C9-

incur Lhc eosl of a long ollslanee c.1ll,ln addmon lo lhe eosl

cf a purcclvcd "work dnlay" by wmtmg for nnlmes (raellny

operalonl to loeale and mark their llnes To help uvcmomc
ae.-lslnnee, one eall ccntnn lnslalleel loll nee numbers provldcd

by «he lelephone eonnannles anol advcnlscd tlmm as the nee

palh fax excavators lo nonry. These loll fml: numbers wen: lnlleel In--nnbeloln.
by nnnnle. ol usage. flallnolu-null:
onee lhe uxtavalur maole lhe eall anol fulfilled the duty lo nollfy

lhe one eall eenler, and lhe eenlex has full’-lllcd ns m~pl.»n~Iblllty

to aeennnely rccuxd lhe olel.nl. ol lhe planned cxcavatlon,

nollee ol lhe pending nxcavatlon mnsl bl: commllmcnlcd Io lhe

owners of buned iacllmcs ncar tlm pxoposed uxcavahon site. 9

ln 1%? Roehesler, lhal w.1~ neeonlpllsheel thmugll means of

lelelype prlntcn lmknd by ”pnvall: llnl:~" 7 dcdlc.1lcd,dlrcctly I ' 0
eonneeled lelephone enenns.

Nnlworks of pnvale llnes beeame Lllc slnnelnel |n uulbuund unun IRAINING ACADEMV
one eall Communications. These enenns 7 known for lhen

l'L‘llab|ll()'yl3u(FCq|.Ill1hg slollea leehnlenns to managc —

mgclllcx wnh the lnbound, loll nee nlnnben, nnele up one ol

lhe lngesl eosls of upcmllng a one enll center. It was eonnnon

fox Lhc eosl or membership In n one eall cnnmr to be compri~L‘d

of a mcsmgc {cc (snppomng lhe opnmhng pnhunncl, office

spnee and advcmslng) and a eonnnnnleanon lee (for Lhc

Inbound loll-nee nnnlbels anol lhe outbound dcdlcatnd eneolls )

ln 1981,Oklzllmm.1 one Call (now oloe 811)bcc.1mL‘tl1L‘ fim

center |n the nnnon lo deploy a 100% ”dml-up" uutbound I

nnessaglng syslem. Undcr Llus syslenl, a rccuvmg pnnlcx only " ‘“ ‘""
had lo mmntmn a loenl lelephone number for «he one call . § ‘ ‘ e
ccnKL‘r's computer to ”:zlll” the punlcr anol senol a message V 2- ‘ t‘~
Although total dial-up cummunlczlllnns was nnnally met wnh ‘ " ,.’
ollsapproval by zhe one call L‘~t.1bl|sllmr:nl, tlm leexnendons ‘‘ 1 3 .

co~t savlngs uvu pnvam hne nelwollo, anol a track record of

Cffitlnnt plsriuxmancc soon brought Lllu whole lnelnsuy around. MW WM
Wlzh tlm aavenl of lhe alnloslnnaglenl data transfer Czlpabllmcs

0f31(I:l'l'1|jCl-lfilillfid leehnology, alll olllbez nlelhools of ln1l‘ao;n)lol 833.337.3777

an out onn communication we een or soon w. e .

eomplelely obsolele. It wlll be lnn to see how soon anol how fast '"f°@”‘“5ea'‘ll’‘°'“ *‘ W0” SMARTER‘
what we now know of as aelvnneeel eoxnmnnieanons leehnology WWW-“‘a593"l‘-‘°’"

aha falls by lhe w.1ys|dc.Hang on; n'.— gcung to be a wlld nelel .

2013 lssu:2 Temlesseesll . 7