Page 6 - Tennessee 811 Magazine 2020 Issue 1
P. 6
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manesseesfl
The Lifecycle of a Locate Request
hat happens Io your
_ locate request in the
V ' Ilnree working days after
/ I — ' irssuhiniued? Many
_ . , mnlraclcursdnfllrealizehow many
7 - ‘~. I,,. _ E Ihings gu into geuingyuurjoh marked
, 9,5 ;I - .v« so it's ready for you to begin exravation
~ ‘ I.» - _ 1; II when you. Iirkel becomes valid. In this
\\,‘ -I-“Ir . ' , edition onnemoearorspm1igiu,''we'11
' ’” >‘ lnnk amreiiie ofalicketlhroughthe
K I I- . eyes ofautility localnr.
; —I . .I,,..7;.-gr 7:’ ‘ ‘ ~' so, yeuve submitted your Iickel Io
—— 2 — 7 . I r .- I Ihe nne—callcenIerand irayeiaeen
- ' ' ‘I F . » informed Ihat I112 utilities haveyzhours
I - g. -' , I ' I (exrluding weekends and holidays) to
’ ~ -- -a yr g. « u I. - r2spnnd.LasI year TN8urereived an
, . v - ‘>'/3 ‘re r ..g_, . -e averageerneariyesooioraieieuuesrs
I . _ II,__ , I . perdayacmss the stale. The first slep
: v _ , . I . I in gettingIhelickelcmnpleledislhal
" 35‘ . .‘~ 1 ,,,,;,..:: , ‘ Ihe eneeau cenler will Iransmil an the
' ' 1“ I - I ' I~ Iirkel information ynu pmvided in I112
-- " r ,. » difierentutilitieslhzlmaylnave facilities
we ‘' ’-’ e. .» -. ‘ " ' . .' » inronfliclwith nurdi area.An
‘-.<‘ 2: 1,‘... . .-e «nu «nu. 3'... 5 .
4. _“ .» '1"? , average nf5.33 uuirnes were nnufied for
x ; P" ...n~:.."2§“..- each incoming locale requesl in 201g.
..,.I - - - - . AtIh|spomt.yourt|ck2Imaygo one
F 4, ‘=,“_ _ or two’ ways. mire u_ei1iry thal receives
,,e - J; #5 :4 _ yourticketmformatmndneslheir
'."__-—— v A . ' I..e>~; utility locates “in huuse,"meaningan
/ «_—:.~: =, ,%, ::A I I _._- emplnyee emrar utility performs the
- .. e 7 ~ »I I:I" . I “ lncales. then ynur ticket is dislrihuted to
- XI ' - '1 . Ihe loralor and falls inm Iheir wcurkflow
. I . 1 i 4 52
: » , is rr.eornp1ere.1m.e utilitythatmceived
.' n ~.v,. 3 *' 2'-'r-rc‘:€'~s‘. 1 1,, 1 ,
I I ,I ‘I , I ,. I‘ your nrale request usesasu on Kata!
I4 I: . I., 5;? II I , 3 «E peiiurrn dllmfiilh lnrales. yoiiiriieireu is
I-_.e~,x , gr} II: -_§r:""I'r,'__:;_':* 1'1. Ir :_ -,__,I,I;I»4;—__ 1 en mule tot econlracl oeaung
< -.2 4 _ .r-. I —.:—3_ cnmpanyzltalwayshelpslu knowlfllme
= ' ? - i ' ' - utilitiesweremarkedb "
. _I . “I, ; _ II _ ._ I ytheuulllynr
1}. E‘ A-'*s;,‘,e;.:;7;;,>,I‘2__-.=/}—" ,-_ :~.;‘ I asuhmnlrarlDr.sn you know wlmlo
_- I * meg.-r«.=,.»"‘.,-;~.,:.~» » _ V " -’> mnlattifyou have questions almutlhe
’ ’ ~—*'j' ' ' markings.
‘:5J /:;‘>%% £2.-‘%;?..a.§.;W re*s,”?-:1-'?'s-' N I , I II II II
“W ?‘5 °.° 3"” 3‘ ‘*PP°"5 ""‘°
,;~ :. your ticket is In the hands ei the
—- lnralor, specifically a rnntrart lncalor
:'.~’.f=-f;j".=’.«=“"’f“i-‘-a‘7—:1-if‘? ’ ' fnrdlisexample.Muslulililylorale
' ’ cnmpanies use Iicket management
software that allows Iickets in be routed
A . Tennusufill 2020,1591: 1